Sunday, March 15, 2009

Facebook: Bend over and Take our Changes

I knew that Facebook was planning some major changes to the profile home pages, but I didn’t know I would feel so much pain when it happened.

Now, I saw some of the proposed mock ups to supposedly give Facebook users a heads up for what is coming, but a picture didn’t really capture the real changes that they were proposing. Much of how things used to work has now been completely reworked. For example, the status box can now take input for your links, picture, pages, videos, etc.

This is all fine and dandy, but there’s nothing on there that says that if you attach a picture or video or link to your status, that it will not post as a status. It will in fact be posted as a pictures, video, link, and so forth.

I think they really needed to make this and all their changes clear on the get go to reduce the confusion people are experiencing especially since Facebook has been known for their great user support. I have actually had more insightful tech support from cactus plant than with Facebook.

Also, why couldn’t Facebook set up a transitional phase during which people could switch back and forth from the old way and to the new one. This time, it just seemed like they just shoved the changes in everyone’s face, which is kind of reminding me of a move commonly found in the Microsoft play book
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