At the onset, I was very excited to do the upgrade. I had envied other people who talked about the different things their app-laded phone could do. So when Cellular South finally released a smartphone with a physical keyboard, I jumped on it. The physical keyboard is one of my requirements for a smartphone. It's one of the reasons I never went for an iPhone. Being a heavy txt'er, I just preferred the tactile sense a physical keyboard has as opposed to the virtual ones. As far as the Motorola Milestone is concerned, it's a nice phone. It's basically the same as the first generation Motorola Droid from Verizon, so I really won't be reviewing it. Everyone out there who knows how to use Google, can easily find a more detailed review than I could ever do.
The reason I'm posting is that in the last couple of months of using the phone, I have found myself progressively being annoyed by my weak data signal that I get in Pensacola through Cellular South. 4 out 5 times that I need to use my smartphone indoors, the phone has a weak or no data signal. The only time I can get a stable signal is if I am standing outside my house or at the parking lot at work. I can get a true 3G signal only if I drive out to the Pensacola Beach, but anywhere else it's been a crap-shoot. Unfortunately, I don't live anywhere near the beach.
So far, the only response I have received from CS about their crappy data service is this:
"We currently do not have any information regarding changes to the data network in Florida. We are working to improve our data coverage throughout our calling area."I guess that there really won't be any immediate improvements to Cellular South's data service for customers in Florida. One thing I will give CS is that their voice/phone coverage is great. I have never been anywhere that I could not get a phone signal to make a call. It's their data service that really needs some major work.
At the point, I'm keeping the phone service for at least another month or two. I'll give them a chance improve their service, but if they don't do anything, I am dropping them like a hot potato.
I can already attest that the Virgin Mobile's prepaid service works really well in Pensacola and now that they have recently released an Android-powered phone that has a physical keyboard they look like contenders for winning over my business. Looking at their rates, I may actually also save $25 per month if I go with them.
Right now, I'm paying a little over $100 per month for the unlimited everything plan with Cellular South and the only thing unlimited I'm getting is annoyance from the crappy data service that I'm getting.